Entries by Heather Lloyd-Martin

Think CIAO for B2B SEO Copywriting

Whenever I chat with in-house and freelance SEO copywriters, I’m typically asked “the B2B question.” It goes something like this: “I think I understand how to write optimized Web copy for B2C sites. But what about B2B SEO copywriting? Isn’t it different?” It’s true that B2B SEO copywriting often has a slightly different tone and […]

3 Easy Ways to Make Your Testimonials More Powerful

Ah, the testimonial. There are few things more powerful in the conversion process than reading comments from real people stating, “Yes, I used this product (or worked with this company) and I highly recommend them.” Unfortunately, many sites don’t leverage testimonials like they could. Instead of thinking about strategic testimonial placement, folks will upload whatever […]

RFIs Gone Wild!

Ah, the RFI. If you’ve been in business for awhile, you’ve seen the multi-page “request for information” documents prospects use during the vendor-vetting process. Some companies love filling them out, figuring it’s a great chance to showcase their successes and land the client. Other companies dread the time and manpower RFIs take to complete, preferring […]

Does Your Content Piss People Off?

A few days ago, my husband and I were watching an ad for Teleflora. It was your typical Valentine’s Day ad – a woman received flowers at work – but they were brown and wilted. She was obviously disappointed. The lesson: If you don’t purchase your flowers from Teleflora, the love of your life may […]